Written by Intake Conversion Experts
Let’s start with the premise that our industry is notoriously bad at Intake. It’s true. We leave way too much money on the table due to our inefficiencies, our lack of understanding the claimant’s perspective and our inability to strike while the iron is hot. If you don’t believe these things to be true then you can stop reading right now.
Good, I’m glad you’re still here. Assuming that we all agree that there is tremendous room for improvement, let’s look into why.